Golden, B.C – After the abrupt end to last winter, all of us here at Kicking Horse Mountain Resort are incredibly excited to welcome you to the resort on Thursday, December 10, 2020! While our operations will look different this winter, we are really stoked to have the opportunity to welcome skiers and riders to the mountain.
Our team worked hard this summer to deliver a safe environment for our staff, our guests and our community. From that experience and guided by the expertise and direction of various organizations, including WorkSafeBC, the Canada West Ski Areas Association, and provincial and local health authorities, we have developed a comprehensive COVID-19 winter operation plan that addresses the complex and unprecedented situation we are currently facing.
Despite all of the planning we have done, the privilege of having a long, safe and healthy season will depend on all of us and our ability to follow public health orders and the measures all businesses in our town, including ours, have put in place. There are many in this community, and likely among you who are feeling anxious about where things are at currently, and uncertain about what the right thing to do is. But if we all work at this together, be respectful, kind and do our part to keep us and those around us safe, then we believe that we can play among the mountain tops this winter.
Here are some of the changes you can expect at the resort this season:
1. Face coverings are to be worn at all times including when you leave your vehicle, in the base area, in lift lines and while riding lifts, all indoor outlets, washrooms.
2. As a result of our safety protocols surrounding the COVID Virus and looking to create a safe environment for our guests, this season we will be closely monitoring lift capacity and ticket sales to help ensure that we can manage daily the number of people at Kicking Horse Mountain Resort. Day lift tickets will be available at our resort ticket windows daily. However, on high demand days only a certain number of day lift tickets will be sold – so one should use the opportunity to pre-purchase your lift tickets online to guarantee you get the ski day’s you want on those days. We do anticipate some periods of higher demand, so to avoid disappointment, it is recommended that you pre-purchase your lift tickets online and in advance as some dates may sell out.
3. Resort capacity is being managed through the sale of lift tickets. On high demand days the availability of tickets will be reduced, so pre-purchasing online is strongly recommended in order to ensure you get the dates you want.
4. Lift lines will be adjusted and stretched out to accommodate physical distancing of 2m between cohort groups.
5. The Golden Eagle Express gondola has undergone an anti-microbial treatment, and will see increased cleaning daily. Cabins will be loaded with family or cohort groups, up to 8 if that is the size of your family or cohort group. Singles will be required to ride with one other single, and loaded after every 5 or 6 cabins. The windows in the cabins will be kept open to improve air flow.
6. As we follow restaurant guidelines, the seating capacity in Eagle’s Eye Restaurant and The Whitetooth Grill have been reduced, and there is a maximum of 6ppl allowed per table. As such reservations will be required in order to dine in both of these outlets, and this can be done in advance through Opentable.ca or www.kickinghorseresort.com. Heaven’s Door Yurt will be open daily, and plexiglass dividers have been placed to maximize the use of the seating.
7. There will be capacity restrictions in place for other outlets so make sure to read signs as you enter and follow the directions. This includes the Performance Rental Centre, so it is strongly recommended that you pre-purchase online to speed up the process for yourself.
8. There will be no bag storage in the daylodge due to physical distancing and sanitization measures. Therefore it is required that you gear up, and leave your belongings at your vehicle.
To review these and other measures being implemented this season, and to keep updated on any new developments make sure to visit our COVID19 information page. Now more so than ever before it is important to Know Before You Go.
We have all been through so much change this year, and change is hard for all of us. But these changes we are making at the resort at least come with the special reward and privilege of chasing our powder filled dreams with our friends and families.
We appreciate your patience, understanding and cooperation – “Be Kind, Be Calm, Be Safe”
Photo by Jeff Bartlett